A. No. You may make changes to your invoice.
Q. How do I make changes to my invoice?
A. For Additions - If you have a Volunteer that needs to be added to the AmeriCorpsBenefits Program, you may note the addition on the invoice and add the premium due for that Volunteer to the total invoice amount you will be paying. Please be sure to include the member's name, social security number, date of birth and address on the third tab of this invoice.
For Terminations - If you have a Volunteer who is terminating their service and you need to cancel their coverage, you may note the termination on the invoice and deduct the premium due for that Volunteer from the total invoice amount.
You may also make either additions or terminations on this website. Click here to make changes. You will need your current year's username and password to make changes.
Q. Can I enroll my Volunteers' dependents under the AmeriCorpsBenefits Program?
A. No. There is no dependent coverage available under this benefit program.
Q. If a Volunteer leaves the AmeriCorps Program, can coverage be continued?
A. Yes, in most instances. The AmeriCorpsBenefits Program includes a provision that allows Volunteers to continue coverage for up to 18 months after leaving the AmeriCorps Program. A Continuation of Coverage Request form is included in your Welcome Kit. This form should be given to any covered Volunteer leaving your program.
Q. When will rates be reviewed?
A. Rates are reviewed every year and, if a change is necessary, will be modified at the program’s anniversary date. You will be notified in advance of any rate change to your plan.
Q. Who is the insurer behind the AmeriCorpsBenefits Program?
A. The AmeriCorpsBenefits Program is underwritten by BCS Insurance Company, Oakbrook Terrace, Illinois. BCS is rated “A-” (excellent) by A.M. Best Company.
Q. Who is the AmeriCorpsBenefits Administrator?
A. ASRM, LLC is the AmeriCorpsBenefits Administrator. ASRM, LLC utilizes a state-of-the-art claims adjudication and administrative system to provide effective claims processing and other important customer service functions.
Q. How does a Volunteer file a claim?
A. Claims are usually submitted by the health care provider. If a Volunteer's health care provider does not file a claim directly with the AmeriCorpsBenefits Administrator, the Volunteer can send in a completed claim form. All claim submissions and claim inquiries should be sent to the AmeriCorpsBenefits Administrator at:
ASRM, LLC
505 South Lenola Road, Suite 231
Moorestown, NJ 08057
AmeriCorpsBenefits.
It's Your Choice. To Their Benefit.
