Q. How do I pay premium for my Volunteers?

A. Payments are due the first day of the month after you receive your monthly bill. Make your check payable to "ASRM, LLC", the AmeriCorpsBenefits Administrator.

Q. Do I have to pay as billed?

A. Yes. Please note any additions or deletions must be made on this website. Click here to make changes. You will need your current year's username and password to make changes. Any changes you make will be reflected on your next bill.

Q. What happens when I get a new Volunteer?

A. You may enroll a new Volunteer within 31 days from their becoming eligible. You must enroll any new Volunteer on this website. Click here to make changes. You will need your current year's username and password to add the Volunteer. Any additions you make will be reflected on your next bill.

Q. Can I enroll my Volunteers' dependents under the AmeriCorpsBenefits Program?

A. No. There is no dependent coverage available under this benefit program.

Q. What happens if a Volunteer leaves my Organization?

A. You may delete a Volunteer coverage under the program using this website. Click here to delete coverage. You will need your current year's username and password to delete the Volunteer's coverage under this program. Any deletions will be reflected on your next bill.

Q. If a Volunteer leaves the AmeriCorps Program, can coverage be continued?

A. Yes, in most instances. The AmeriCorpsBenefits Program includes a provision that allows Volunteers to continue coverage for up to 18 months after leaving the AmeriCorps Program. A Continuation of Coverage Request form is included in your Welcome Kit. This form should be given to any covered Volunteer leaving your program.

Q. When will rates be reviewed?

A. Rates are reviewed every year and, if a change is necessary, will be modified at the program’s anniversary date. You will be notified in advance of any rate change to your plan.

Q. Who is the insurer behind the AmeriCorpsBenefits Program?

A. The AmeriCorpsBenefits Program is underwritten by BCS Insurance Company, Oakbrook Terrace, Illinois. BCS is rated “A-” (excellent) by A.M. Best Company.

Q. Who is the AmeriCorpsBenefits Administrator?

A. ASRM, LLC is the AmeriCorpsBenefits Administrator. ASRM, LLC utilizes a state-of-the-art claims adjudication and administrative system to provide effective claims processing and other important customer service functions.

Q. How does a Volunteer file a claim?

A. Claims are usually submitted by the health care provider. If a Volunteer's health care provider does not file a claim directly with the AmeriCorpsBenefits Administrator, the Volunteer can send in a completed claim form. All claim submissions and claim inquiries should be sent to the AmeriCorpsBenefits Administrator at:

ASRM, LLC
505 South Lenola Road, Suite 231
Moorestown, NJ 08057

AmeriCorpsBenefits.  
It's Your Choice. To Their Benefit.